1. Overview

This website is operated by Lio Print. Throughout the website, the terms “we”, “us” and “our” refer to Lio Print.

By visiting our website or purchasing a product from us, you agree to these Terms of Service.

2. Products

We make every effort to display our products, colours and sizes as accurately as possible. Because many of our products are 3D printed, small variations in colour, texture or finish may occur.

These small variations are part of the 3D-printing process and are not considered defects.

3. Orders

We reserve the right to refuse or cancel an order when:

• The product is unavailable
• The payment cannot be processed
• Incorrect information was provided
• We suspect fraud or misuse

After placing an order, you will receive an order confirmation by email.

4. Prices and Payment

All prices are shown in euros unless stated otherwise.

Shipping costs and any applicable charges are displayed during checkout before payment.

Payment must be completed before an order is processed.

5. Shipping

Processing and delivery times are estimates and are not guaranteed.

More information is available in our Shipping Policy.

6. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Personalised or custom-made products may not be eligible for return, except when they are damaged, defective or incorrectly delivered.

7. Damaged or Incorrect Products

Customers must inspect their order after delivery.

For damaged, defective, incomplete or incorrect products, contact us as soon as possible at lioprinthub@gmail.com and include the order number and clear photographs.

8. Product Use and Safety

Products must be used responsibly and according to their intended purpose.

Some products may contain small parts and may not be suitable for young children. Children should use products under adult supervision where appropriate.

Lio Print is not responsible for damage caused by improper use, modification or failure to follow safety instructions.

9. Intellectual Property

All website content, including photographs, designs, logos, text and product images, belongs to Lio Print or is used with permission.

It may not be copied, reproduced or used commercially without our written permission.

10. Limitation of Liability

To the extent permitted by law, Lio Print is not responsible for indirect losses caused by the use or inability to use our website or products.

Nothing in these Terms limits the legal rights of consumers under applicable Belgian or European consumer law.

11. Privacy

Your personal information is handled according to our Privacy Policy.

12. Changes to These Terms

We may update these Terms of Service when necessary. The latest version will always be published on this website.

13. Governing Law

These Terms are governed by Belgian law.

Any dispute should first be submitted to Lio Print so that we can try to find an amicable solution.

14. Contact Information

Questions about these Terms of Service can be sent to:

Lio Print
Email: lioprinthub@gmail.com