Shipping policy
Order Processing
Orders are usually processed within 2 to 5 business days.
As our products are 3D printed, processing times may be slightly longer during busy periods or for made-to-order products.
You will receive a confirmation email when your order has been shipped.
Shipping Within Belgium
We currently ship orders within Belgium.
Estimated delivery time after shipping is usually 1 to 3 business days.
Delivery times are estimates and may be affected by weekends, public holidays, busy periods, or delays from the delivery company.
Shipping Costs
Shipping costs are calculated and shown during checkout before payment.
Incorrect Address
Customers are responsible for entering the correct delivery address.
If an order is returned because the address was incorrect or incomplete, additional shipping costs may apply.
Damaged or Missing Orders
Please check your order when it arrives.
If your order is damaged, incomplete, or incorrect, contact us as soon as possible at:
Please include your order number and clear photos of the product and packaging.
Contact
For questions about shipping, contact:
Lio Print
Email: lioprinthub@gmail.com